Industry Solutions

Streamline and automate your new client intake process to reduce inefficiencies and deliver faster results. Working with your staff and leveraging appropriate technology, Modus21 can help you improve the efficiency and effectiveness of your customer acquisition process, manage your NBI cycle times, improve quality, and reduce expenses related to acquiring new customers.

Modus21 can help you automate and streamline your conflict search processes, thus helping to improve this costly and timely necessity.

Modus21 offers independent technology advisory and consulting services that help companies select, implement and optimize technology the right way. Our business-driven approach puts the emphasis on measurable business results versus just the technology itself. We actively involve your key business and technical staff in a participative process that focuses resources on the “desired state” and on the roadmap for getting there. Modus21 is vendor-neutral, thus our recommendations are objective and focus solely on what’s best for our client, without regard to any particular system or vendor.

Modus21 has been a Metastorm consulting partner since 2007 and we have worked on dozens of Metastorm projects. Our staff has Metastorm consulting expertise in many industries including legal, finance, manufacturing, insurance, utilities, oil & gas, and government.

Modus21 is a certified Intapp Services consulting partner. Learn More

Streamline and automate your new client intake process to reduce inefficiencies and deliver faster results. Working with your staff and leveraging appropriate technology, Modus21 can help you improve the efficiency and effectiveness of your customer acquisition process, manage your NBI cycle times, improve quality, and reduce expenses related to acquiring new customers.

Modus21 understands the importance, and the challenge, of controlling loss and expense costs while maintaining a high level of service and quality. We combine comprehensive analysis of financial, operational and technology issues to gain clarity into opportunities for process redesign and technological innovation to reduce claim cycle time and expense, improve customer satisfaction, optimize the management of work in process and mitigate any backlogs.

Comprehensive risk assessment rests at the heart of profitability. We enhance underwriting effectiveness by first thoroughly understanding existing risk profiles and then collaboratively blending in the right new practices and technologies necessary to accelerate decisions. By balancing the integration of emerging technologies, new data sources and process enhancements, our approach is focused on improving quality, consistency and competitiveness.

Streamline and automating approvals processing means your customers experience faster results. In today’s age of instant information, this is critical to your customer’s satisfaction.

When it comes to dispute resolution, speed is critical to ensuring your customers are informed and aware of their claim status. Modus21 has helped major financial institutions develop dispute resolution processes that provide insight and information wherever in the process the claim is.

Modus21 offers independent technology advisory and consulting services that help companies select, implement and optimize technology the right way. Our business-driven approach puts the emphasis on measurable business results versus just the technology itself. We actively involve your key business and technical staff in a participative process that focuses resources on the “desired state” and on the roadmap for getting there. Modus21 is vendor-neutral, thus our recommendations are objective and focus solely on what is best for our client, without regard to any particular system or vendor.

Modus21 has been a Metastorm consulting partner since 2007 and we have worked on dozens of Metastorm projects. Our staff has Metastorm consulting expertise in many industries including legal, finance, manufacturing, insurance, utilities, oil & gas, and government.

Streamline and automate your new client intake process to reduce inefficiencies and deliver faster results. Working with your staff and leveraging appropriate technology, Modus21 can help you improve the efficiency and effectiveness of your customer acquisition process, manage your NBI cycle times, improve quality, and reduce expenses related to acquiring new customers.

Streamlining and automating processes mean you save money and your customer’s experience faster results. In today’s age of instant information, this is critical to your customer’s satisfaction.

Modus21 can model your resource needs utilizing simulation software that exactly mimics your existing process and demonstrates peaks and valleys in resources, demand and other variables to allow you to forecast and plan for the unexpected while still meeting your SLA’s.

Modus21 has designed and implemented BI solutions for governments, Fortune 100 companies, and small to mid-sized firms. Each project provided access to data that was distributed across the enterprise, contextualized based upon the needs of individual users, and delivered timely and in an accessible format. Business Intelligence systems do not have to be complex, but if done improperly they can have dire consequences.

Modus21 can develop and automate dashboard style metrics that utilize Big Data analysis and interpretation, to give you an instant view of the key metrics and milestones that drive your business and support decision making.

Working with your staff and leveraging appropriate technology, Modus21 can help you improve the efficiency and effectiveness of your approvals process. By automating what can be automated and streamlining what cannot, we can reduce related time and expenses to your organization as well as help you deliver faster results for your patients.

Modus21 offers independent technology advisory and consulting services that help companies select, implement and optimize technology the right way. With the focus on RESULTS, not what’s cool, we help health care organizations improve cash flow by improving / automating the billing process. Our business-driven approach puts the emphasis on measurable business results versus just the technology itself.

With HALF of the nation’s hospitals participating in an Accountable Care Organization, a new focus has been placed on organizational and patient analytics. Modus21 can deliver the analytics and performance reports your providers and administrators can rely on for insight into clinical quality and costs.