Business Process Management

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What is it?

BPM is a collection of systematic approaches to improving an organization’s business processes. As a discipline, BPM can span a wide variety of projects, involving any combination of modeling, policies, controls, metrics, optimization, automation, and software to better understand, execute, manage, and refine the processes of a business. A key differentiator for BPM is alignment to organizational goals; and broad consideration across systems, internal personnel, and external customers and partners in order to define improvements.

Value Statement

Successful BPM implementations can improve transparency, performance, productivity, and sustainability for the business through the realization of improved visibility, effectiveness, efficiency, and agility from its processes. Many projects require a low level of investment in technology and resources to recognize these gains.


Modus21 has been helping businesses improve their visibility and control of business processes for more than 10 years. We have helped some of the largest companies in the world implement /automate / accelerate task completion, optimize operations with visibility into daily business processes and make intelligent decisions with metric focused analytics.

Modus21 Specialties include:

  • Process Discovery, Analysis and Modeling
  • Continuous Process Improvement
  • Business Process Re-engineering
  • Simulation
  • Process Automation and Orchestration
  • Process Mining – Automated Business Process Discovery
  • Adaptive Case Management